Privacy Policy
At Ranthambhore Ghati, we value your privacy and are committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 and applicable rules (India).
1. Information We Collect
We may collect and process the following data:
- Personal Information: Name, email address, phone number, address, booking details
- Payment Information: Billing details (processed securely via third-party payment gateways; we do not store card details)
- Technical Data: IP address, browser type, device information, pages visited, and usage behavior
- Communication Data: Messages or inquiries sent via forms, email, or WhatsApp
2. How We Use Your Information ?
We use your information to:
- Confirm and manage bookings
- Provide customer support and respond to inquiries
- Send confirmations, updates, and service-related communication
- Improve website functionality and user experience
- Send booking confirmations, updates, and promotional offers
3. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
- Trusted service providers (payment gateways, booking systems)
- Legal authorities if required by law
4. International Data Transfers (GDPR)
If you are accessing our services from outside India, your data may be transferred and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
5. Data Retention
We retain your personal data only as long as necessary:
- To fulfill booking and service obligations
- To comply with legal, tax, and regulatory requirements
- For legitimate business purposes
6. Your Rights (GDPR & India IT Rules)
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to or restrict processing
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Booking platforms, Ranthambhore National Park or maps). We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ranthambhore Ghati
📧 info@ranthambhoreghati.com
📞 +91 830 649 1549
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